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At Atema IT Solutions we don’t just sit back waiting for the phone to ring. As part of all our support packages, we constantly monitor and maintain your IT infrastructure; just like we were there with you.


We take the time to get to know you and your business. Gaining a deep understanding of your business means we can not only offer you the most appropriate solutions for your business but also one that grows with you as your business scales.


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Whether it’s a long term support contract or a one off project, our number one goal is to give the highest quality of service so you feel delighted with the outcome.

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Encryption: the difference between chaos and calm

Your business couldn’t function without its technology, right?


And from time to time, things go wrong.


If these are the only times you speak to your IT support provider, it’s very likely you’re wasting a lot of time and money. Plus creating yourself a ton of stress. 


It might feel like you’re saving money when you only pay for something broken that needs attention (this is known as break/fix).


But most businesses agree it’s better to be in a contracted IT support relationship. This has no unexpected costs and a ton of other benefits.


Such as proactive monitoring that spots problems before they affect you… our latest video tells you more.

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Just wanted to pass on some unprompted feedback received.


Everyone was VERY impressed with how swiftly you flagged the issue with us, checked out what, if anything you could do, and as soon as it was your turn to step in and make sure we were working OK, it was turned around in circa 10 minutes.


Everyone was VERY impressed, so I wanted to say ‘thank you’.


Our previous providers would have still been discussing it at 5pm (on Saturday!!) 🤣🤣🤣


But seriously, you guys have been majorly impressive. Thank you SOOO much.

Tracey Heath

Optimum Professional Services

The latest from our blog

by Tanya Wetson-Catt 16 Apr, 2024
We are living in an era dominated by digital connectivity. You can't overstate the importance of cybersecurity. As technology advances, so do the threats that lurk in the online world. Often, it’s our own actions that leave us most at risk of a cyberattack or online scam. Risky behaviours include weak passwords and lax security policies. As well as thinking “This won’t happen to me.” This is why human error is the cause of approximately 88% of data breaches . The National Cybersecurity Alliance and CybSafe are working to correct poor cyber hygiene. Each year, the duo publishes a report on cybersecurity attitudes and behaviours . The goal is to educate both people and businesses. To educate them on how to better secure their digital landscapes. This year’s study surveyed over 6,000 people across the U.S., Canada, the U.K., Germany, France, and New Zealand. The survey asked about several things. These include knowledge of cybersecurity risks, security best practices, and challenges faced. The report reveals some eye-opening insights. These include how people perceive and respond to cyber threats as well as what they can do to improve their cybersecurity posture. Here are some of the key findings from the report. We Are Online… a Lot It’s no surprise that 93% of the study participants are online daily. The logins we create continue to expand, as well as those considered “sensitive.” Sensitive accounts hold personal information that could be harmful if stolen. Nearly half (47%) of the study’s respondents have ten or more sensitive online accounts. This amplifies risk. Especially if people are using the same password for two or more of those accounts. Online Security Makes People Frustrated Most people (84%) feel that online security is a priority. But as many as 39% feel frustrated, and nearly the same amount intimidated. It can seem that you just can’t get ahead of the hackers. Just over half of people thought digital security was under their control. That leaves a whole lot that don’t think so. But that is no reason to let down your defences and become an easy target. There are best practices you can put in place to safeguard your online accounts that work. These include: Enabling multi-factor authentication on your accounts Using an email spam filter to catch phishing emails Adding a DNS filter to block malicious websites Using strong password best practices People Need More Access to Cybersecurity Training One way to reduce human errors associated with cybersecurity is to train people. The survey found that just 26% of respondents had access to cybersecurity training. It also broke this down by employment status. We see that those not actively employed are most lacking. Even those employed can use more training access and encouragement. Just 53% report having access to cybersecurity awareness training and using it. Employers can significantly reduce their risk of falling victim to a data breach. They can do this by beefing up their security awareness training. There is also a large opportunity to provide more training. Particularly to those retired or not actively employed. Cybercrime Reporting Is Increasing Over a quarter (27%) of survey participants said they had been a victim of cybercrime. The types of cybercrimes reported include: Phishing (47%) Online dating scams (27%) Identity theft (26%) Which generation reported the most cybercrime incidents? Millennials. In fact, Baby Boomers and the Silent Generation reported the fewest. No matter where you fall in the generations, it’s important to adopt security best practices. We’ll go through some of these next. Online Security Best Practices to Reduce Your Risk 1.Strong, Unique Passwords: Start with the basics. Create strong, unique passwords for each online account. Use a combination of uppercase and lowercase letters, numbers, and special characters 2.Multi-Factor Authentication (MFA): Enhance your account security with multi-factor authentication. MFA adds an extra barrier to unauthorized access. Even for compromised passwords. 3. Regular Software Updates: Keep all your software, including operating systems and mobile apps, up to date. 4. Beware of Phishing Attacks: Exercise caution when clicking on links or opening attachments. Especially in emails from unknown sources. Verify the legitimacy of emails and websites. Check for subtle signs, such as misspelled URLs or unfamiliar sender addresses. 5. Use Secure Wi-Fi Networks: Ensure you connect to a secure and password-protected Wi-Fi network. Avoid using public Wi-Fi for sensitive transactions. Unless using a virtual private network (VPN). 6. Data Backup: Regularly back up important data to an external device or a secure cloud service. 7. Use Antivirus and Anti-Malware Software: Install reputable antivirus and anti-malware software on all devices. Regularly scan your systems for potential threats. 8. Be Mindful of Social Media Settings: Review and adjust your privacy settings on social media platforms. Limit the amount of personal information visible to the public. 9. Secure Your Personal Devices: Lock your devices with strong passwords or biometric authentication. 10. Educate and Stay Informed: Educate yourself and your team through cybersecurity awareness programs. This fosters a culture of vigilance and preparedness. Schedule Cybersecurity Awareness Training Today A little education on cybersecurity goes a long way toward protecting your data. Our experts can provide security training at the level you need. We’ll help you fortify your defenses against phishing, scams, and cyberattacks. Contact us today to schedule a chat.
by Tanya Wetson-Catt 08 Apr, 2024
Smart home devices are becoming more popular and convenient. But they also pose some serious security risks. Hackers can target these devices to access your personal information as well as spy on your activities or cause damage to your home or office. Often the dangers of smart home devices fall under the radar. Seventy-five percent of people feel some level of distrust about the use of their data. Yet most people are willing to use smart home technology . As we enjoy the convenience of smart living, it's crucial to be vigilant about cyber threats. A hacker may have compromised your smart system without you even knowing it. How can you tell if a hacker has compromised your smart device? Here are some signs to look out for. 1. Unexpected Behaviour Unexpected behaviour is the first sign someone has compromised your smart device. If your device starts acting erratically, it's time to investigate. Erratic behaviour can include: Lights flickering Thermostat settings changing Smart locks behaving unpredictably Hackers often manipulate smart devices to create disturbances. Noticing these irregularities early can prevent further damage. 2. Unusual Network Traffic Monitoring your network is a fundamental aspect of cybersecurity. Have you observed a sudden surge in data usage? Noticed unusual patterns in network traffic? If so, this could indicate unauthorised access. Hackers may exploit your smart devices to launch attacks or steal sensitive information. Regularly check your router's activity logs. This helps you stay vigilant against abnormal network behaviour. 3. Strange Sounds or Voices Smart speakers and voice-activated assistants have become commonplace in many households and office spaces. If you start hearing unfamiliar voices or strange sounds from these devices, it's a red flag. Hackers may use compromised devices to eavesdrop or communicate. This poses serious privacy concerns. Ensure that your smart devices are only responding to authorised voices. 4. Device Settings Modification Smart devices offer customisable settings to cater to individual preferences. Have you noticed unauthorised changes to these settings such as alterations in camera angles, sensor sensitivity, or device preferences? If so, there's a high likelihood that a hacker has compromised your device. Regularly review and update your device settings. This helps you maintain control over your smart ecosystem. 5. Unexplained Data Transfers Smart devices often collect and send data to the cloud for analysis or storage. Keep an eye on your device's data usage. Be wary of unexplained data transfers. Hackers may exploit vulnerabilities to extract sensitive information from your devices. Regularly review the data usage patterns of your smart devices. This helps you to identify any suspicious activity. 6. Device Inaccessibility Suddenly finding yourself locked out of your smart home devices could be a sign of hacking. Hackers may change passwords or enable two-factor authentication without your consent. They can take control of your accounts. This renders you unable to access or manage your devices. Always act promptly to regain control. Secure your accounts if you suspect unauthorised access. 7. New or Unknown Devices on the Network Regularly review the list of devices connected to your network. Do you spot unfamiliar or unauthorised devices? If so, it’s a clear sign that someone may have breached your network. Hackers often connect to your network. They do this to exploit vulnerabilities in smart devices or launch attacks. Secure your network with strong passwords. Also, consider implementing network segmentation for added protection. 8. Frequent Software Glitches Smart devices receive regular software updates. These updates patch vulnerabilities and enhance security. Have you noticed frequent software glitches? Or has your device failed to update? It could be a sign of interference by a malicious actor. Ensure that your smart devices are running the latest firmware. This ensures it has the latest security patches and bug fixes installed. 9. Emails or Messages Confirming Changes You Didn't Make Some smart devices send notifications or emails to confirm changes. Such as changes in settings, passwords, or device access. Did you receive such confirmations for actions you didn't take? If so, this is a clear sign of unauthorised access. Take immediate action to secure your account. This includes changing passwords and reviewing access permissions. Need a Cybersecurity Assessment to Prevent an Unexpected Breach? As our homes and offices become smarter, so must our approach to cybersecurity. The first step in safeguarding your digital domain is recognizing signs. The signs that a hacker has compromised your smart device. Remember, smart devices can make your life easier and more comfortable. But they also need careful maintenance and protection. Need some guidance? We can help you ensure that your smart home or office remains a secure haven of innovation. Instead of a vulnerable target for cyber threats. Contact us today to schedule a smart device security consultation.
by Tanya Wetson-Catt 02 Apr, 2024
Cybersecurity is a constantly evolving field. There are new threats, technologies, and opportunities emerging every year. As we enter 2024, organizations need to be aware of current and future cyber threats. Businesses of all sizes and sectors should plan accordingly. Staying ahead of the curve is paramount to safeguarding digital assets. Significant changes are coming to the cybersecurity landscape. Driving these changes are emerging technologies and evolving threats. As well as shifting global dynamics. Next, we'll explore key cybersecurity predictions for 2024 that you should consider. 1. AI Will Be a Double-edged Sword Artificial intelligence (AI) has been a game-changer for cybersecurity. It has enabled faster and more accurate threat detection, response, and prevention. But AI also poses new risks such as adversarial AI, exploited vulnerabilities, and misinformation. For example, malicious actors use chatbots and other large language models to generate: Convincing phishing emails Fake news articles Deepfake videos This malicious content can deceive or manipulate users. Organizations will need to put in place robust security protocols. This includes embracing a human-in-the-loop approach as well as regularly tracking and reviewing their AI systems. These steps will help them mitigate these risks and harness the power of AI for a more secure future. 2. Quantum Computing Will Become a Looming Threat Quantum computing is still a few years away from reaching its full potential. But it is already a serious threat to the security of current encryption standards. Quantum computers can potentially break asymmetric encryption algorithms. These algorithms are widely used to protect data in transit and at rest. This means that quantum-enabled hackers could compromise sensitive data, like financial transactions. Organizations will need to start preparing for this scenario. They can do this by assessing their potential risks first. Then, adopting quantum-resistant technologies and deploying quantum-safe architectures. 3. Hacktivism Will Rise in Prominence Hacktivism is the use of hacking techniques to promote a political or social cause. Such as exposing corruption, protesting injustice, or supporting a movement. Hacktivism has been around for decades. But it's expected to increase in 2024. Particularly during major global events. These may include the Paris Olympics and the U.S. Presidential Election as well as specific geopolitical conflicts. Hacktivists may target organizations that they perceive as adversaries or opponents. This can include governments, corporations, or media outlets. These attacks can disrupt their operations as well as leak their data or deface their websites. Organizations will need to be vigilant against potential hacktivist attacks. This includes being proactive in defending their networks, systems, and reputation. 4. Ransomware Will Remain a Persistent Threat Ransomware is a type of malware that encrypts the victim's data. The attacker then demands a ransom for its decryption. Ransomware has been one of the most damaging types of cyberattacks in recent years. In 2023, ransomware attacks increased by more than 95% over the prior year. Ransomware attacks are likely to continue increasing in 2024. Due to new variants, tactics, and targets emerging. For example, ransomware attackers may leverage AI to enhance their encryption algorithms. As well as evade detection and customize their ransom demands. Hackers may also target cloud services, IoT devices, or industrial control systems. This could cause more disruption and damage. Organizations will need to put in place comprehensive ransomware prevention and response strategies. Including: Backing up their data regularly Patching their systems promptly Using reliable email and DNS filtering solutions Educating their users on how to avoid phishing emails 5. Cyber Insurance Will Become More Influential Cyber insurance covers the losses and liabilities resulting from cyberattacks. It has become more popular and important in recent years. This is due to cyberattacks becoming more frequent and costly. Cyber insurance can help organizations recover from cyber incidents faster and more effectively. It provides financial compensation, legal help, or technical support. But cyber insurance can also influence the security practices of organizations. More cyber insurers may impose certain requirements or standards on their customers such as implementing specific security controls or frameworks. Organizations will need to balance the benefits and costs of cyber insurance as well as ensure that they are in compliance with their cyber insurers' expectations. Be Proactive About Cybersecurity – Schedule an Assessment It's clear that the cybersecurity landscape will continue to evolve rapidly. Organizations and individuals must proactively prepare for emerging threats. This includes adopting advanced technologies and prioritizing workforce development as well as staying abreast of regulatory changes. Put a comprehensive cybersecurity strategy in place. One that encompasses these predictions. This will help you navigate the digital frontier with resilience and vigilance. Need help ensuring a secure and trustworthy digital environment for years to come?  Contact us today to schedule a cybersecurity assessment.
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