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We deliver and support IT solutions that empower you to do what you do best.

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How long have you been looking for a company to completely manage your IT infrastructure?

Even the smallest of businesses need some IT love.

What are you doing to protect your business?

Our Premium Managed IT Service takes on the full management of your IT infrastructure, giving you complete peace of mind so you can focus on the running of your business.

A perfect package for sole traders and smaller businesses, where even the smallest and simplest of IT setups get the love that they deserve.

Cyber crime is a multi billion pound industry that is constantly evolving. Our multi layered cyber security packages, can give your business the knowledge and the tools to stay safe.

Weekly tech tips

Think the Windows 11 Photo app has little use in your business?


Visual Search with Bing is about to change that, with some very useful new functionality…

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A Solution To Suit Every Business

Your business really is unique and the world of IT is vast (and ever growing). We partner with the best of the best technology partners allowing us to design solutions that truly work for you.

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Proactive, Personal, Professional

At Atema IT Solutions we don’t just sit back waiting for the phone to ring. As part of all our support packages, we constantly monitor and maintain your IT infrastructure; just like we were there with you.


We take the time to get to know you and your business. Gaining a deep understanding of your business means we can not only offer you the most appropriate solutions for your business but also one that grows with you as your business scales.


We pride ourselves on providing each Client with a high quality professional service and ensure that we give the best value we can.


Whether it’s a long term support contract or a one off project, our number one goal is to give the highest quality of service so you feel delighted with the outcome.

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Cyber security isn’t just a problem for IT

You may think of your email signature as a digital business card.

 

It lets people know the different ways they can contact you. It might also strengthen your business branding.

 

But have you ever stopped to think how all that information can be used for bad?

 

Cyber criminals can use your email signature to pretend to be you and trick others out of data or money. Likewise, you may be fooled by a genuine-looking email signature that’s not the real deal.



Our latest video explains how to make sure your email signature doesn’t put your business – or others – at risk.

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Just wanted to pass on some unprompted feedback received.


Everyone was VERY impressed with how swiftly you flagged the issue with us, checked out what, if anything you could do, and as soon as it was your turn to step in and make sure we were working OK, it was turned around in circa 10 minutes.


Everyone was VERY impressed, so I wanted to say ‘thank you’.


Our previous providers would have still been discussing it at 5pm (on Saturday!!) 🤣🤣🤣


But seriously, you guys have been majorly impressive. Thank you SOOO much.

Tracey Heath

Optimum Professional Services

The latest from our blog

by Tanya Wetson-Catt 14 Oct, 2024
Your smartphone is a digital wallet, communication hub, and personal assistant. All rolled into one portable device. It’s packed with sensitive data, from financial information to personal photos. This makes it a prime target for cybercriminals. Mobile malware is often overlooked. People focus on securing their laptops or desktops. But they don’t pay as close attention to smartphone and tablet security. In 2023, attacks on mobile devices increased by 50% over the prior year. The fact is that hackers haven’t overlooked mobile devices. They set many traps to get users to infect their devices with malware. We’ll uncover common mobile malware traps and tell you how to avoid them. Common Mobile Malware Traps Mobile malware is just like its computer counterpart. It is malicious software designed to harm your device or steal your data. It can arrive in various forms, from sneaky apps to deceptive links. Ignorance is not bliss here. Understanding the common traps is your first line of defence. Phishing Attacks: These are the most common. You receive a text or email appearing legitimate, often mimicking trusted brands. Clicking links or downloading attachments can lead to malware infection. Malicious Apps: Not all apps are safe. Some apps contain hidden malware that can steal data, display ads, or even control your device. Always research apps before downloading. SMS Scams: Phishing SMS scams, or smishing, use text messages to trick you. They lure you into clicking links or sharing personal information. Be wary of unexpected messages, especially those asking for sensitive info. Wi-Fi Risks: Public Wi-Fi networks are often unsecured. Connecting to them without caution can expose your device to hackers. Avoid accessing sensitive information on public Wi-Fi. Fake Apps: These mimic popular apps but are actually malware in disguise. They can steal your login credentials, financial information, or even control your device. Always verify app authenticity. Adware: While less harmful than other malware, adware can be annoying. It can also potentially expose you to other threats. It often comes bundled with other apps. Protecting Yourself: Essential Tips Stay Updated: Keep your phone's operating system and apps updated. Install the latest security patches or turn on auto-update. Be Wary of Links and Attachments: Avoid clicking on links or downloading attachments. Particularly from unknown senders. Strong Passwords: Create complex passwords for your phone and all your apps. Consider using a password manager. App Store Safety: Only download apps from official app stores like Google Play or the Apple App Store. Read reviews and check permissions before installing. Beware of Public Wi-Fi: Use a VPN when connecting to public Wi-Fi to encrypt your data. Regular Backups: Back up your phone regularly to protect your data from loss or corruption. Security Software: Consider using a reputable mobile security app for added protection. Extra Steps to Safeguard Your Smartphone Here are a few more layers of protection you can use to fortify your smartphone's defences. Physical Security Matters Lock It Up: Always set a strong passcode, fingerprint, or facial recognition lock. Avoid simple patterns that can be easily guessed. Beware of Public Charging: Avoid using public USB charging stations. These can be compromised, allowing hackers to access your device. Lost or Stolen Phone: If your phone is lost or stolen, remotely wipe its data. This protects your sensitive information. App Permissions: A Closer Look Limit App Permissions: When installing apps, carefully review the requested permissions. Deny unnecessary permissions to safeguard your privacy and data. For instance, a flashlight app doesn't need access to your contacts. Regular App Audits: Periodically review the apps on your phone. Uninstall apps you no longer use to reduce potential vulnerabilities. Backup Your Data Cloud Backups: Use cloud storage services to back up your data regularly. This ensures you have a copy of your important files even if your phone is lost, stolen, or damaged. Local Backups: Consider backing up your phone to your computer. This is another added layer of protection. Empower Yourself: Take Control of Your Digital Life By following these tips, you can significantly enhance your smartphone's security. Remember, prevention is always better than cure. Stay vigilant, informed, and proactive in protecting your digital life. Your smartphone is a powerful tool. But it's also a potential target for cybercriminals. By understanding the threats and taking proactive steps, you can prevent catastrophe. Enjoy the benefits of mobile technology without compromising your (or your company's) security! Contact Us to Fortify Mobile Security at Home and Office A majority of employees use personal devices for work. This means mobile malware can impact more than one individual. It can also lead to a data breach of an entire company network. Be proactive and put mobile security in place now. Our team of experts can help with reliable solutions to secure all your devices.  Contact us today to schedule a chat about mobile device protection.
by Tanya Wetson-Catt 07 Oct, 2024
Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimise its settings. Otherwise, you may only be using a fraction of the power you have. Ready to get more from your M365 business subscription? This blog post will guide you through essential settings to power up your use of Microsoft 365. 1. Optimise Email with Outlook Features Set Up Focused Inbox Focused Inbox helps you manage your email more efficiently. It separates important emails from the rest. To enable it, go to the View tab in Outlook and select Show Focused Inbox. Or in New Outlook, visit View > View Settings. This setting ensures you see the most important messages first. Customise Email Signatures A professional email signature can enhance your brand. Create signatures for new emails and replies. Include your name, position, company, and contact information. See how to set up Outlook signatures here. Organise with Rules Email rules help automate organisation. They can also free you from inbox chaos. Create rules to move emails to specific folders or mark them as read. This reduces clutter and keeps your inbox organised. 2. Enhance Collaboration with Teams Set Up Channels Channels in Teams organise discussions by topic or project. Create channels for different teams or projects. Name the channel and set its privacy level. This helps keep conversations focused and organised. It also makes it easier to search for specific messages. Manage Notifications Notifications keep you informed but can be overwhelming. Customise them by going to Settings > Notifications. Choose which activities you want to be notified about. This way, you stay updated without unnecessary interruptions. Use Tabs for Quick Access to Team Resources Tabs in Teams give quick access to important files and apps. No more constantly emailing documents to team members who can’t find them. Add tabs for frequently used documents, websites, or apps. Click the plus icon at the top of a channel and select the type of tab to add. This streamlines workflows and improves productivity. 3. Secure Your Data Enable Multi-Factor Authentication (MFA) MFA adds a critical layer of security to your account. It protects against unauthorised access. Especially in the case of a compromised password. Read this help article to set up M365 MFA. Set Up Data Loss Prevention (DLP) Policies DLP policies help prevent data breaches. Create policies to identify and protect sensitive information. This ensures compliance with data protection regulations. Go to the Microsoft Purview help page to see how. Manage Mobile Device Security Ensure mobile devices accessing Microsoft 365 are secure. You can do this by upgrading to Microsoft 365 Business Premium. It includes Intune, a powerful endpoint device manager. It allows you to set up several security protocols for devices accessing your data. 4. Customise SharePoint Organise with Document Libraries Document libraries in SharePoint help organise and manage files. Create libraries for different departments or projects. This improves file management and accessibility. Learn how SharePoint integrates with Teams and OneDrive. Set Permissions Control access to your SharePoint site with permissions. Assign permissions based on roles and responsibilities. This ensures only authorised users can access sensitive information. Use Site Templates Site templates in SharePoint are great for sharing information. You can set up topic-focused mini-websites either inside or outside your company. Use templates for common site types, like team sites or project sites. 5. Maximise Productivity with OneDrive Sync Files for Offline Access OneDrive allows you to sync files for offline access. Go to OneDrive, select the files or folders to sync. This ensures you can access important files even without an internet connection. Use Version History Version history in OneDrive allows you to restore previous versions of files. This is vital for business continuity and ransomware recovery. You can view and restore older versions as needed. This helps recover from accidental changes or deletions. Share Files Securely Share files securely with OneDrive. Select a file, click Share, and choose sharing options. Set permissions and expiration dates for shared links. This ensures only intended recipients can access shared files. 6. Leverage Advanced Features Use Power Automate for Workflow Automation Power Automate helps automate repetitive tasks. Go to the Power Automate website and create flows for common workflows. Use templates or create custom flows. This saves time and reduces manual work. Analyse Data with Power BI Power BI provides powerful data analysis and visualisation tools. Connect Power BI to your Microsoft 365 data sources. Create interactive reports and dashboards. This helps you gain insights and make informed decisions. Add Copilot for Microsoft 365 Copilot is Microsoft’s generative AI engine. It can dramatically reduce the time it takes for all types of tasks. For example, create a PowerPoint presentation from a prompt. Or have Copilot generate tasks based on a Teams meeting. Learn more about Copilot here. Reach Out for Expert M365 Optimisation & Support Using these essential settings can maximise your Microsoft 365 experience. This can lead to improved security, efficiency, and collaboration. Want a more detailed exploration of these settings and how to use them? Consider reaching out to our Microsoft 365 team. We’ll be happy to help you optimise and manage your tools and leverage all the benefits.  Reach out today and let’s chat about powering up your use of M365.
by Tanya Wetson-Catt 01 Oct, 2024
A business network is the lifeblood of operations. It's the digital artery that pumps data through your organisation. It enables everything from email to critical applications and cloud services. When problems sever that lifeline, the consequences can be catastrophic. Communication is cut off and productivity grinds to a halt. Additionally, it can leave your customers hanging and dry up revenue streams. This is the stark reality of network downtime. When downtime happens, it’s important to identify the source as fast as possible. Understanding the issue can save you time, money, and countless headaches. Let's get started on keeping your network up and running smoothly. Read on for six helpful tips to troubleshoot common business network issues. 1. Identify the Problem Understanding the nature of the problem is the first step in troubleshooting. By gathering detailed information, you can narrow down potential causes. Determine the Scope First, determine the scope of the problem. Is it affecting a single user, a group of users, or the entire network? This helps you zero in on the cause, and potential solutions. For instance, if only one user has issues, it might be a device problem. If the entire network is down, it’s likely a more significant issue. Ask Questions Ask users specific questions about the problem. When did it start? What were they doing when it happened? Have they tried any solutions? Gathering detailed information helps pinpoint the cause. Check Error Messages Look for error messages or alerts. These can provide clues about the nature of the issue. Document these messages for future reference. 2. Inspect Physical Connections Physical connections are often overlooked. But they can be a common cause of network issues. Check cables, ports, and power sources. This can help you quickly rule out or identify simple problems. Check Cables and Ports Inspect all cables and ports. Ensure that cables are securely connected and undamaged. A loose or damaged cable can cause connectivity issues. Test cables with another device to confirm they work correctly. Verify Power Sources Ensure all networking equipment has power. Check power cables and adapters. Sometimes, a simple power issue can cause network problems. Reset power sources if necessary. Inspect Network Devices Examine routers, switches, and modems. Ensure they are functioning correctly, and all lights show normal operation. Restart these devices to see if it resolves the issue. Sometimes, a reboot can clear temporary glitches. 3. Test Network Connectivity Testing network connectivity helps identify where the connection fails. As well as whether the issue is device-specific or network-wide. Using simple tools and tests can provide valuable insights into the problem. Use Ping and Traceroute Use ping and traceroute commands to test network connectivity. These tools help identify where the connection fails. For example, if ping works locally but not remotely, the issue might be external. Test Different Devices Test the network with different devices. This helps determine if the issue is device-specific or network-wide. Does one device connect successfully while another doesn’t? Then the problem might be with the device, not the network. Check Wi-Fi Signal Strength If using Wi-Fi, check the signal strength. Weak signals can cause connectivity issues. Move closer to the router or access point and see if the connection improves. Consider using Wi-Fi analysers to identify signal strength and interference. 4. Analyse Network Configuration Network configuration issues can often cause connectivity problems. Check IP settings, DNS settings, and configurations on routers and switches. This can help you identify and resolve misconfigurations. Some of these are a bit technical. They might need the help of an IT services partner. Check IP Settings Verify IP settings on affected devices. Ensure devices have the correct IP addresses, subnet masks, and gateways. Incorrect settings can prevent devices from connecting to the network. Review DNS Settings Check DNS settings. Incorrect DNS settings can cause problems with accessing websites and services. Use reliable DNS servers and ensure settings are correctly configured. Inspect Router and Switch Configurations Review configurations on routers and switches. Ensure there are no incorrect settings or misconfigurations. Check for any changes that might have caused the issue. 5. Monitor Network Performance Monitoring network performance helps identify ongoing issues and potential bottlenecks. There are many tools you can use for this purpose. They also help pre-warn you of network issues. Use Network Monitoring Tools Use network monitoring tools to track performance. These tools provide insights into network traffic, bandwidth usage, and potential issues. They help identify trends and pinpoint problem areas. Check for Bottlenecks Identify any network bottlenecks. High traffic or heavy usage can slow down the network. Consider upgrading bandwidth or optimising traffic flow to ease congestion. Look for Interference For wireless networks, look for interference sources. Other electronic devices, walls, and even microwaves can interfere with Wi-Fi signals. Use different channels or frequencies to reduce interference. Ensure Security and Updates Keeping your network secure and up to date is crucial for smooth operation. Regular updates and security checks can prevent many common issues. Update Firmware and Software Ensure all networking equipment has the latest firmware and software updates. Updates often include bug fixes and performance improvements. Regular updates help maintain a stable and secure network. Scan for Malware Run malware scans on all devices. Malware can cause various network issues, including slow performance and connectivity problems. Use reputable antivirus software and keep it updated. Review Security Settings Check security settings on routers and firewalls. Ensure proper configurations and that no unauthorised changes have occurred. Strong security settings help protect the network from external threats. Need Help Optimising Your Business Network? A reliable network is essential for business operations. Avoid costly downtime issues by working with our team to keep your network in top shape. We can put in place monitoring and other best practices. We’ll ensure your network runs smoothly and fully supports all your needs.  Contact us today to schedule a chat about improving your connectivity.
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